Shopping, Shipping and Pickups

There are so many awesome ways to shop with us.

From online, to in person, Live stream, and text!

Here's what you need to know 😀

Shop online

We are a multi-vendor online marketplace. All sellers and products are Canadian Handmade 🇨🇦.

We offer free pickups 🛍 for sellers who are local to our store. Important to know, not all sellers offer this.

We also offer sellers the option to ship Canada-wide 📦. Important also to note, not all sellers offer this either.

Some of our sellers offer both.

Some one or the other.

Some may even offer free shipping.

This is important to how you use our website as Shopify hasn't quite caught up to this new business model! Each product will clearly explain what option(s) are available.

⚠️ You can only have ALL pickup type products, or ALL shipping type products in your cart for the same checkout. Not both. If you would like both pickup and shipping type products, you will regrettably have to do 2 separate transactions. We are sorry for this inconvenience. Hopefully Shopify catches up soon!

What should you do?

It's easy, all you need to do is be aware as you shop that the seller(s) you are buying from offers the service that you need, and that you don't mix shipping and pickups in the same shopping cart. Other than that, ENJOY 😍!!

 

Shop in store

We promise to wow you with creativity and inspiration at every turn! Swing by our store and experience the joy of finding that special something you just can't leave behind.


Live shopping shows

Join Cheryl and friends for a shopping extravaganza on Live stream with the funnest Hubbers around. The thrill and excitement of shopping Live stream is like nothing else. We hope you'll tune in and join us for a good time!

Find our shows here.


Shop by phone

If there's an item in store that you saw on social media or somewhere else, that you would like to purchase for pickup, call or text the store your order.

289 830 8489


Pickups

Most of our sellers who live close to The Maker's Hub store in Whitby, offer pickups free of charge. You will be notified by email when your order has been dropped off and is ready for pickup.

1380 Hopkins St. Whitby Ont. L1N 2C3

We continue to offer contactless pickup options.


Shipping

Shipping is available Canada-wide.

Not all sellers offer shipping.

Pricing is set by each seller for their products.

If you order from multiple vendors you will be required to pay each's shipping costs.

Shipping type products cannot be in the same shopping cart as pickup type products for checkout. For more details see above 'Shop online'.


HST

Some of our vendors collect taxes. Their HST# will be displayed in their products listings and you will see the taxes added at checkout.

 

Refunds and Exchanges

The Maker's Hub does not issue refunds or exchanges unless requested by the seller. We default to the seller's policy. We are glad to connect you with the sellers and will facilitate refunds or exchanges whenever possible. Our goal is always happy customers.

For more info about refunds and exchanges, click here.

 

All methods of payment accepted are shown in our footer.

Cash not accepted.

HOURS & ADDRESS

289 830 8482
1380 Hopkins St. Unit 5
Whitby

Tues   10-5pm
Wed    10-5pm
Thurs  10-7pm
Fri       10-7pm
Sat      10-4pm
Sun     10-4pm
Mon    CLOSED

Closed all stat and civic holidays.

 

 Get social with us on FB/IG @themakershubofcanada.